I brought my daughter to the Cleveland clinic for the first time back in October. We stayed at the Holiday Inn Downtown. This was a very difficult time for us. New to a Big city facing unknown medical issues, 2100 miles away from home and not knowing one person. We had to stay for a number of days. Trusting and believing God had it all under control to later found being blessed immensely with the right people and right place.... The Holiday Inn.
The moment we arrived we encountered the most amazing hospitality what we later would discover to be more than that for us. We referred to all of the staff as our Holiday Inn Family. Day in and out they went above and beyond for us. They genuinely took care of us and loved on us They made sure we were well taken care of transportation arrangements to hugs. They reached out to us to ease our burdens and love us through it. My daughter nicknamed all of them and we became very close to them. (Dandy David ,Super Steve, Friendly Freddie, Loving Lavelle, Jazzy Jessica, Movin Melanie, Diva Dornella,Dazzling Daniella, Tulip Tiffany,Wonton Juan,Gentle Jamel,Wonder Will)
They all saw us through some of our toughest days.
Without them loving on us and caring for us we would have never had the strength to make it through. You see that was God blessing us with all of them for the comfort we needed at a place we now call "HOME" away from home!!!
We have since returned for additional stays and recently were told our trips( flights/hotel, eating) and stays would become more frequent. My Husband and I struggle with all these unexpected expenses on a single income but are doing our very best to obtain the care she requires as well. My daughter will be in need of more medical attention requiring the need for us to stay often. We have looked into many of options but find a true comfort with those we can call family. It makes our days a little lighter a little less difficult having them surround us in care through it all. The hotel has been a great place for us and although an added expense we would love to be able to continue to be among these incredible people we know as family.
Thank you for your time and providing the JUST Right place for so many Families as you have and beyond to my 7 yr old daughter and I. We hope to be able to stay for our future trips. THANK YOU TO OUR HOLIDAY INN FAMILY!
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